BitPesa Recruitment for Graduates 2019 | Application Guide and Requirements

Filed in Jobs by on April 13, 2019 0 Comments

BitPesa is seeking a hard-working, motivated payment specialist with 1-3 years of experience who wants to join a growing startup. The ideal candidate will have a proven track record of performing under pressure in a fast paced environment.

The candidate will be responsible for customer payments, cash reconciliation, assisting with trade confirmations, basic accounting tasks, and ad hoc projects. You will support the finance and trading team which are based in Kenya, however the operations cover multiple time zones and locations (Tanzania, Uganda, Kenya, Nigeria, along with counter parties in Europe and the US).

This is not your average back office role. Career advancement is available to a top performing candidate. This is an exciting opportunity to help Africa’s leading digital currency startup build a brand in East and West Africa. Move with BitPesa, Move with Africa

BitPesa seeks to fill the role below

1. Job Title: Payment Operations Associate

Location: Lagos

Job Summary

  • The Payment Operations Associate is responsible for customer payments, cash reconciliation, assisting with trade confirmations, basic accounting tasks, and ad hoc projects. Supports the Finance and Trading team with issues related to payments.

Key Responsibilities
Payments:

  • Respond to customer inquiries regarding payment issues
  • Work with payment providers, customer service, and finance department to research customer payment issue such as missing payments, invalid account details, or discrepancies
  • Verify customer payments and provide proof of payments
  • Queue payments in various portals (BP website, bank platforms, payment processors)
  • Work with the trader and customer service team to process customer transactions
  • Maintain a statement of accounts for MTO clients
  • Provide support to customer support
  • Confirm payment request and process according to policies

Approvals/Verifications:

  • Approve payments for customer transactions and treasury trades
  • Verify deposits across all our bank partnerships

Treasury Management:

  • Produce cash flow projections for float management
  • Recommend cash management strategies to help optimize float

Reconciliation:

  • Assist with reconciliation research
  • Work closely with the accounting department to resolve reconciliation issues
  • Work closely with the data analyst and trader to maintain transaction data integrity

Bank Account & Payment provider Administration:

  • Provide transaction documentation to our multiple bank partners
  • Help open new bank accounts including documentation submission
  • Help optimize treasury system through banking and payment partners

Requirements

  • The applicant should possess a University degree
  • Have at least 3 years of experience of working in an accounting, finance or Treasury Back Office environment.
  • Should be particularly good at handling reports and all the relevant data and information.
  • Should have excellent communication skills and should be able to convey all the important data received from the front end to the back end.
  • Strong interpersonal skills and self starter.
  • Ability to perform at a high level in a fast past environment
  • Numerical, good attention to detail, flexible.

Compensation
Competitive. Monthly salary to be determined based on experience.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2. Job Title: Global Infrastructure Manager – Banking & Payment

Location: Can be in Nairobi – Kenya, Dakar – Senegal, Lagos – Nigeria, London – England or Madrid – Spain

Description

  • BitPesa is seeking a driven individual with an interest in building alternative financial infrastructure for frontier markets, hyper-organized and result-oriented to manage a fast-growing team of operations associates.
  • Working under the guidance of the Head of Strategic Growth, the Global Infrastructure Manager – Banking & Payment is responsible to manage a team of operations associates to achieve company metrics of revenue, cost of sales, customer satisfaction & operational efficiency by working closely with banks/payment processor in the country or region assigned to and internal teams (Product, Engineering, Legal, Compliance, Sales, Finance and Treasury)

Key Performance Indicators:

  • Projects delivered in time to unlock revenue potential and improve customer satisfaction & operational efficiency
  • Cost of sales (fees to banks / payment processors / telcos)
  • Team talent metrics (talent hiring, on-boarding, performance, retention etc.).

Key Responsibilities

  • Acquire / Nurture / Maintain strong relationships with global and regional banks / telcos / payment processors to optimize and expand our global payment infrastructure
  • Build global roadmap of infrastructure maintenance, optimization and expansion projects in alignment with revenue, cost of sales, customer satisfaction and operational efficiency metrics
  • Manage a team of 3-5 operations associates to build their own country / regional roadmap and execute end-to-end projects
  • Build monitoring systems to identify risks and ensure accountable delivery across different jurisdictions
  • Analysing data and searching for new features to constantly improve our payments product offering
  • Work closely with internal senior leadership of Product, Engineering, Legal, Compliance, Sales, Finance and Treasury

Requirements

  • Existing senior executive relationships with global / regional banks / telcos / payment processors required (prefer candidates who has relationships across EU, Sub-saharan Africa and MENA)
  • Proven track record of delivering results despite of limited time/resources/control
  • Love finding creative and quick solutions to solving ad-hoc issues
  • Love documenting whatever you’ve learnt and make it institutional knowledge
  • Comfortable with changing priorities and adapt easily to create highest impacts for the company/ customers
  • Prior experiences / knowledge in treasury back office, various settlement systems (SWIFT, Cheque clearing, Inter-bank systems, TT, RTGS, EFT) and end-to-end FX wholesales operating model
  • English is required, Arabic, Spanish & French preferred
  • Valid work permit in the location you are applying for – We don’t sponsor work permit until probation (3-6 months) is confirmed.

Benefits

  • Be part of an international, ambitious and successful team
  • Global / regional network / exposure in FinTech / Blockchain industry
  • Diverse career growth opportunities
  • Competitive salary.

Application Deadline: Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3. Job Title: Head of West Africa Sales

Location: Lagos

Job Summary

  • The Head of West Africa Sales is responsible for managing and expanding BitPesa’s sales operations, and revenue generating processes and execution across the West African Francophone and Anglophone markets
  • This includes scaling the business across our various products which serve our diverse customer segment needs which includes, but is not limited to the Payout API for Money Transfer Companies and the B2B cross-border payments service
  • The ideal candidate must bring a sound understanding of and previous experience with global treasury management, FX rates, and currency risk management tools. This is an exciting opportunity to help take Africa’s leading digital FX company to the next level
  • We’re looking for leaders who are comfortable in a dynamic, growing startup, and equally comfortable networking with executives as well as analyzing sales metrics.

Responsibilities

  • Lead sales efforts to maintain and scale revenue with a customer-centric approach.
  • Focus efforts to generate scalable, repeatable and predictable volume, revenue and net profit.
  • Align and optimize the entire customer experience with the aim of increasing revenue.
  • Work across both new and established markets to build BitPesa’s presence in West Africa.
  • Ensure that the Sales team focuses on the sustainable acquisition of clients (MTOs, mid-large corporates, SMEs, BDCs, cryptocurrency traders) who trade large volumes at target margins.
  • Establish regional sales and operational processes to build efficiency and manage costs.
  • Ensure that total client portfolio grows while being diversified, stable and profitable.
  • Reduce key-man risk, and ensure that the West African Sales Managers build robust teams who are properly trained and advancing in their knowledge and skills.
  • Ensure there is a team approach to winning and growing our portfolio of clients with a focus on our pooling business model.
  • Set an example of leadership, disciplined work, and cooperative team culture.

Activities:

  • Develop and execute a detailed regional sales strategy that ensures scalable growth of a diverse and sustainable portfolio of clients with steady revenue flows.
  • Act as a liaison between the regional West Africa teams and the Head of Global Sales, communicating high-level updates on a regular basis.
  • Set monthly, quarterly and annual sales objectives (OKRs) with specific, measurable goals.
  • Ensure that our regional sales/marketing activities are aligned towards maximizing the company’s short-term and long-term revenue growth.
  • Lead efforts to evaluate product-market sales fit in new and existing markets in West Africa.
  • Regularly collaborate with internal stakeholders: Product, Compliance, Finance, Treasury and Growth to optimize the customer experience and align on the revenue growth strategy.
  • Analyze and present data to key internal stakeholders in order to inform impactful business decisions and help adapt tactics that drive profitable growth within the region
  • Coach, assist and manage the team on efficient acquisition, retention, and growth of customers.
  • Recruit, train, and retain effective, talented Sales Managers who can build their own teams.
  • Implement/lead regular check-in’s with the team to ensure progress towards goals is on track.
  • Ensure the Sales Team keeps CRM tools up to date and maintain excellent lead and process management to clearly identify status and success during the sales cycle.
  • Actively participate in strategic planning to develop reasonable and thorough annual budgets and sales projections with the Sales team, and present to management and the company.
  • Manage sales budget, incentive plans, and team expenditures.
  • Lead high-ROI customer deals and relationships which have a significant impact to revenue.
  • Represent BitPesa at relevant Sales Conferences.

Requirements

  • University Degree
  • Seasoned professional with 8-10 years of experience in sales and marketing or financial services in West African markets (ideally in B2B cross-border payments, money transfer, mobile money, treasury management, FX risk management)
  • Previous experience in successfully scaling a business/sales for payment companies globally is a plus
  • Previous experience in managing, mentoring and scaling sales teams
  • Access to a large network of local decision-makers within corporates/fintechs/banks
  • Proven track record of developing and closing complex sales deals from the ground up
  • Fluency in, or working knowledge of, French is preferred
  • Excellent interpersonal, communication, public speaking, presentation, and listening skills
  • Creative problem solver with the ability to work independently with minimal guidance
  • Excellent organizational skills with the ability to prioritize immediate, short-term goals and simultaneously focus on strategic, long-term goals
  • Advanced Microsoft Office and Google Suite Tools skills along with the willingness and ability to become familiar with company-specific sales tools/software
  • Passionate about our mission to redefine how businesses make payments to and from Africa
  • Willingness to be based in Lagos and travel within West Africa.

Compensation

  • Compensation will be based on level of experience with the opportunity to earn sales bonuses tied to key deliverables.

Application Deadline: Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

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