British Council Nigeria Recruitment 2019 | How to Apply for British Council Nigeria Recruitment – www.britishcouncil.org.ng

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This recruitment guide will give answers to questions like;

  • When is British Council Nigeria Recruiting for 2019?
  • How to apply for British Council Nigeria Recruitment 2019?
  • Has British Council Nigeria Started Recruitment for 2019?
  • British Council Nigeria Official Recruitment Portal 2019?
  • British Council Nigeria Recruitment Guide and Requirement 2019?
  • British Council Nigeria 2019 RecruitmentDeadline
  • British Council Nigeria Career Opportunity

The British Council is the world’s leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all.
We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.

We are recruiting to fill the below position below:

  1. Job Title: Driver

Location: Abuja
Role Type: Advisory, Policy and Expertise
Pay Band: 1 / K
Duration: Indefinite
Department: Business Support Services
Reports to: Facilities Officer, Abuja

Role Purpose

  • To support in the provision of secure transportation of personnel and resources for British Council in accordance with the Organisation’s policies and standards.

Geopolitical/SBU/Function Overview

  • Nigeria is one of the largest economies in Africa. It is also the most populous country with over 170 million citizens. The UK is its largest trading partner.
  • Nigeria holds significant political power in the region and internationally and its society retains a positive attitude to the UK.
  • There are therefore major opportunities for the UK and BC to increase influence, income and, through this, our impact by building on our strong existing relationships with the Nigerian government, institutions and customers/audiences.
  • However, there are complex and substantial risks to this work i.e. security and compliance.

Main Accountabilities:

  • The post holder will be based in Abuja, Nigeria and is part of a larger team of Business Support Services.
  • This position will report to the Facilities Officer, Abuja.

Key Responsibilities
Accountabilities, responsibilities and main duties:

  • Ensure vehicles are serviced in line with the service schedule and that periodic routine vehicle checks are made, and that defects and damage are reported promptly. Vehicles are clean and refuelled regularly.
  • Carry out driving and transportation duties in relation to travel bookings, activity and event management and maintain vehicle log books, journey and fuel records.
  • Clearly communicate transport arrangements and any changes to transport users.
  • Delivery excellent customer service being the first contact with all British Council visitors Report to the facilities team when not driving and provide proactive support to administrative duties.. Also carry out routine mail dispatch service as may be required.

Other Important Features or Requirements of the Job:

  • Periodic travel to risk areas is likely to be necessary following close liaison with The Head of Security. Regular unsocial and over-hours will be required to meet operational requirements of the post

Key Relationships
Key relationships: (include internal and external):

External:

  • Visiting Consultants and partner organisations

Internal:

  • All employees of British Council; Senior Management team

Person Specification

  • Language requirements:

Minimum/Essential: Desirable:

  • Fluency in written and spoken English – Shortlisted candidates will either demonstrate they have met the required standard through presentation of an agreed English language certificate or will be required to take the APTIS test and demonstrate a B2 level of English proficiency.

Assessment Stage:

  • APTIS

Qualifications
Minimum/Essential:

  • A valid Nigeria driver’s license.
  • FSLC passed
  • Secondary School Certificate Examination (SSCE) or equivalent.

Desirable:

  • Training or qualification in a related discipline.

Assessment Stage:

  • Shortlisting

Role Specific Knowledge & Experience
Minimum/Essential:

  • A minimum of 3 years of proven experience in a similar role within the corporate sector or NGO sector.
  • In depth knowledge of designated locations and road signs.
  • Experience of working as part of a successful team/function.

Desirable:

  • Experience of working for an international organisation in a similar context.

Assessment Stage:

  • Shortlisting and/or interview.

Role Specific Skills:
Essential:

  • Basic IT skills including word and excel.
  • Advanced driving skills
  • Customer services
  • FRSC driving test
  • Able to plan own work over short timescales for routine or familiar tasks and processes.

Desirable:

  • Participation in previous defensive driver training.

Assessment Stage:

  • Shortlisting and interview.

British Council Behaviours

  • Connecting with Others (Essential)- Making regular opportunities to understand others better
  • Working together (Essential)- Ensuring that others benefit as well as me.
  • Being Accountable (Essential)- Delivering my best work in order to meet my commitments

Assessment Stage:
Interview and Performance Management.

British Council Skills:

  • Communicating and Influencing (Level 1) Communicates clearly and effectively – Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing.
  • Managing Risk (Level 1) Follows good practices – Demonstrates understanding of risk management policies and procedures and record of following them.
  • Finance and resource Management (Level 1) Uses resources efficiently-
  • Uses resources efficiently in own role and complies with financial rules and procedures.
  • Managing People ( Level 1) Supports others- Provides support to less experienced members of the team and is aware of individual differences. Helps colleagues perform tasks and use systems and processes.

Assessment Stage:

  • Shortlisting and interview.

Application Deadline: 5th April, 2019 (23:59 UK time).

How to Apply

Interested and qualified candidates should:
Click here to apply online

Click here to download Job Details

Click here to download BC Behaviour (pdf)

Click here to download BC Core Skills (pdf)

  1. Job Title: Head of Business Development

Location: Lagos or Abuja
Role Type: Business Development, Opportunity & Pursuit
Pay Band: Pay band 7
Duration: Indefinite
Reports to: Director, Exams

Role Purpose

  • The purpose of this role is to develop and deliver the 2-year market led, integrated cross portfolio Business Development & Sales strategy aligned with Global/Regional Exams strategy working with other BC colleagues to leverage opportunities and create value.
  • This role is ultimately responsible for building and managing demand, ensuring capacity fill, delivering income/surplus targets, ensuring excellent B2B Customer Service and overseeing quality of B2C customer experience.

Geopolitical/SBU/Function Overview

  • The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture.  E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications.  Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.
  • The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. In a cost and resource-constrained environment, balancing the on-going requirements and allocation of funds will be critical, as will the integration and planning of the implementation of the different changes across a global network of 110+ countries charged with the on-going delivery of impact and income whilst changing key elements of the supporting operational platform.

Main Opportunities/Challenges for this Role

  • Adding value to key accounts in a competitive environment
  • Motivating and driving team performance
  • Achieving sales, income and surplus targets
  • Upholding a customer service culture

Main Accountabilities
Commercial planning:

  • As part of a wider SBU or country team, contributes to the development and delivery of customised, local business development initiatives (within a specific area of product/market/customer focus), which are capable of achieving agreed targets (e.g. on margin, income, impact and take up) and are aligned to relevant corporate and regional priorities.
  • Analyses and assimilates multiple commercial data sets and indicators (e.g. profitability, market dynamics, competitive potential, volumes, sales effectiveness, fundraising/partnership targets etc) to produce tailored reports on performance and trends that assist more senior management in identifying areas for new, additional or modified business development activity.

Market & customer intelligence:

  • Keeps updated and has extensive knowledge of the market within their area of focus, from both a supply and demand perspective.
  • Monitors local market-, customer- and related information and feedback relevant to their area of focus, to support the maintenance of BC’s commercial competitive edge and professional reputation.  Highlights to senior management when remedial action is required and makes suggestions about possible solutions, based on previous experience and knowledge of standard business practices.
  • Assess market, Identify market opportunities/needs using marketing insights to develop & deliver audience led BD & Sales strategy, priorities & plan;
  • Lead contribution into Demand Planning, achieving high levels of sales forecasting accuracy and embed Global framework at Country/Geography level
  • Agree Marketing Plan and review effectiveness
  • Agree Customer Services requirements and review effectiveness

Winning business:

  • As part of a wider team, provides professional input to support the development of high quality, competitive and customer/market-focused bids, tender submissions, programme plans and sponsorship appeals, which are capable of generating specified commercial returns and cultural relations impact.
  • Recognises limits of own knowledge and draws appropriately on the technical/professional/functional expertise needed from other colleagues to ensure local business development initiatives are based on high quality content, accurate costing, sound commercial/contractual terms, appropriate risk mitigation measures and are aligned to corporate priorities and plans
  • Manage and review effectiveness of partnership (agency) model and input into physical foot print strategy

Account & stakeholder management:

  • Assists in the planning, establishment and maintenance of nominated account/stakeholder/partner or sponsor relationships, in accordance with the relationship strategy and objectives set out by the designated Account Manager or SBU/country priorities.
  • Deliver income/surplus targets, working with Operations on commercial feasibility

Brand/product knowledge & promotion:

  • Builds effective working relationships with a variety of SBU and regional colleagues, and a range of information-gathering techniques, to maintain a full and current understanding of product/programme/sector developments and priorities.
  • Contributes to the planning, monitoring, execution and evaluation of promotional, marketing, PR and outreach collateral/activities within their area of product/programme/customer/market focus.
  • Lead and embed excellent Business Pursuit and Account Relationship Management aligned with Global/Regional frameworks

Leadership & management:

  • Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and internal customer deliverables over a monthly to quarterly time horizon
  • May contribute to the development, delivery or commissioning of externally supplied training support to maintain and improve business development effectiveness of colleagues on a range of commerciallyrelated topics
  • May be formal line manager to a small, local team of more junior staff
  • Shares intelligence and ideas to support senior managers in identifying/ developing new business development strategies and plans.
  • Embed effective Team performance and new ways of working on the ground and lead empowerment/decision making at the right level

Key Relationships
Internal:

  • Exams Operational Teams
  • Country/Regional Commercial Managers
  • Director Exams, Country Director and Senior Leadership Team
  • Customer Services
  • Finance
  • Exams Regional Management Team
  • Other Nigeria SBUs
  • Country/Regional/Global Marketing
  • Global Exams teams

External:

  • B2B/B2G/B2I Customers
  • Exam agents and partners
  • Exam boards, educational institutions, professional bodies, corporations,

Person Specification

Qualifications
Minimum / essential:

  • Relevant work experience in a Business Development Manager role
  • University Degree in any subject or qualification in a relevant field

Role Specific Knowledge & Experience
Minimum / essential:

  • Significant experience of managing a large team
  • Demonstrable experience of sustaining and/or growing a product/service in line with strategic priorities for income and impact
  • Significant experience collecting and analyzing client/stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them.
  • Takes a pro-active approach to identifying ways in which service can be improved, and takes these forward
  • Demonstrated analytical ability and commercial acumen

Desirable:

  • Business development experience in the E&E sector
  • Experience working in exams

British Council Core Skills
Communicating and influencing (level 3):

  • Is creative and adaptable in communications Able to use a range of non-standard and creative approaches to inform, and persuade others, extending beyond logical argument to influence decisions and actions in a way which is inclusive and engaging.

Managing projects (level 3):

  • Leads smaller projects Analyses requirements with the sponsor/stakeholders, defining the specification with awareness of equality and diversity impact, planning, revising, implementing and evaluating on small-to-medium scale and/or low risk projects

Finance and resource management (level 3):

  • Supports budget management Monitors and controls an agreed budget within a defined area, producing reports and analyses and contributing to planning.

Commercial and business development (level 3):

  • Develops viable business Defines and develops products/programmes/services which deliver British Council goals on impact, income and surplus within a defined area of business that responds to market opportunities and aligns to wider corporate strategies.

Account and partnership management (level 3):

  • Builds account teams Identifies and deploys teams of British Council staff whose attributes match the stakeholder/ customer/partner’s needs, and adapting proposals to accommodate the needs of the other party.

British Council Behaviours Assessment Stage 
Creating shared purpose (more demanding):

  • Creating energy and clarity so that people want to work purposefully together

Connecting with others (more demanding):

  • Actively appreciating the needs and concerns of myself and others

Working together (more demanding):

  • Ensuring that others benefit as well as me

Being accountable (more demanding):

  • Putting the needs of the team or British Council ahead of my own

Application Deadline: 7th April, 2019 (23:59 UK time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here to download Job Details

Click here to download BC Behaviour (pdf)

Click here to download BC Core Skills (pdf)

If you need us to help you with more updated information at the right time about British Council Nigeria Recruitment 2019, kindly provide us your phone number and email Address in the comment box below. Also, feel free to ask any question pertaining to this guide.

 

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