Customer Service Officer at De Koolar Nigeria Limited

  • De Koolar Nigeria Limited is a 100% owned indigenous HVAC Company with over two decades of industry experience.

We are leading Nigerian manufacturers and suppliers of a range of Ice Block Making Machine, Coldroom, Blast Freezers, Cold storage barns, Ovens, Refrigerators and Air Conditioners, among other domestic and industrial heat transfer equipment.

Our services include all aspects of design, installation, maintenance and repairs of domestic, commercial and industrial systems.

Customer Service Officer

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 – 2 years
  • LocationAbuja
  • Job FieldCustomer Care

 

Responsibilities:

  • Provide excellent customer service to promote company goods and services
  • Oversee the day to day activities of the department in an efficient manner
  • Manage all customer request and complaint in a timely manner to increase customer  satisfaction, loyalty and customer retention
  • Develop customer service standards, policies and procedure for the department
  • And all other task assigned.

Requirement:

  • Minimum of Bsc/Hnd in social science
  • 1-2 year experience in similar role
  • Excellent written and oral communication skill
  • Ability to work with minimal or no supervision
  • Strong leadership and decision making capabilities

Location: Abuja

Applicant must reside within Cuba or Maitama.

Method of Application

Interested and Qualified applicant should send resume and cover letter to [email protected]

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