Hamilton Lloyd and Associates Recruitment

Hamilton Lloyd and Associates – Our client is an indigenous group of company that specializes in hospitality and facility management services. Due to internal expansion; they are recruiting to fill the vacant position below:

  1. Job Title: Operations Manager

Location: Port Harcourt, Rivers
Reports to: The Chief Operating Officer

Job summary

  • Overseeing field operations and the activities of the project office.

Main Responsibilities

  • Manage all field operation/Projects in the space of Composite Pipe Systems, Well Services and Flow Control.
  • Oversee all activities in the Project Management office.
  • Oversee the assembly of PPEs, materials and consumables for all Project teams.
  • Ensure appropriate site visits for all field projects and the compilation of site visit reports.
  • Oversee the provision of adequate materials/personnel for each project team.
  • Facilitate projects mobilization/ demobilization.
  • Oversee the provision of adequate materials, personnel and equipment for Projects
  • Manage vendors.
  • Oversee subcontractor activities and client meetings when required.
  • Ensure confidentiality in all commercial issues handled.
  • Promote innovative cost saving ideas.
  • Oversee certification of equipment for field operation and ensure proper documentation.
  • Ensure Procedure compliance by subordinates.
  • Contribute to formulation of policies.
  • Oversee packaging of Technical and Commercial bids in PH
  • Take charge of operational meetings.
  • Represent the company in contract negotiations.
  • Develop project plans
  • Ensure community issues are resolved during project execution.
  • Gather information and intelligence for Business development
  • Ensure each field project is appropriately scoped and the components of the project aptly compiled.
  • Ensure adequate tracking of cost against schedule on all projects executed.
  • Supervise project bids.
  • Certify the quality/quantity of project materials.
  • Supervise the project process description process.
  • Supervise the preparation of project consumables.
  • Ensure job safety analysis is done for each project.
  • Ensure project pre-task execution planning.
  • Ensure the timely submission of all project reports on due dates; site visit reports, end of project reports, weekly and also monthly reports.
  • Ensure timely documentation for all project closures to ensure timely invoicing of completed projects.
  • Prepare and submit weekly and monthly project reports to the chief operating officer.
  • Oversee the effective closure of each project and report submission.
  • Ensure the realization of company strategic focus from a Field Operations and project management office perspectives.
  • Ensure ISO Compliance of all Field Operations and project office quality processes.
  • Ensure timely issuance of job descriptions and job objectives to team members.
  • Ensure timely appraisal of the performance of team members.
  • Ensure the development of the capacity of team members.
  • Optimize potentials in subordinates
  • Any other assignment assigned by the chief operating officer.

Person Specification

  • Must have held an operations management role in a service-based oil and gas company
  • Must have very sound experience of managing multi-discipline teams and delivering required project output.
  • Must have knowledge and understanding of business practices and contracting principles in Oil and Gas Industry.
  • Must have an eye for details and be meticulous
  • MS word, Excel, Microsoft Project 2007, Power point and Primervera savvy
  • A certification in Project management.
  • Excellent communication skills
  • A good understanding of quality management systems.

Minimum Education:

  • A University Degree in Engineering. Relevant Certification is an added advantage.

Experience:

  • 3-5years in project management.
  • Certification in Project Management.

Key Skills and Competencies:

  • Strong operational skills to deliver field projects across different services on time and within budget.
  • Excellent client management capabilities.
  • Excellent operations mobilization/demobilization skill.
  • Proven ability to manage special projects.
  • Excellent vendors’ management skill.
  • Good leadership skill.
  • Good documentation skill.
  • Proven project management knowledge.
  • Proven bids preparation knowledge.
  • Passion to deliver
  • Good interpersonal skills
  • Analytical skills to define and solve problems.
  • Ability to implement an already formulated company strategy.

Application Deadline: 29th March, 2019.

  1. Job Title: Provider Planning, Monitoring and Access Coordinator

Location: Lagos
Reports to: The MD/CEO

Job Summary

  • To ensure robust provider relationship management, optimal satisfaction of all clients through excellent service delivery and ensure all stakeholders receive great customer service

Main Responsibilities

  • Develop and execute strategic plan to acquire and manage HMO providers across the regions.
  • Provide thorough assessment and credentialing of provider facilities.
  • Ensure prompt attention and resolution to provider issues.
  • Documentation of all formal provider complaints and issues with resolution plan and implementation dates.
  • Drive required expansion of provider network within the regions.
  • Organize and conduct provider forum annually
  • Maintain an updated provider directory.
  • Identify providers for member specific health needs.
  • Ensure prompt investigation/resolution of complaints against providers from clients
  • Conduct frequent and timely provider education for the providers on the health plans
  • Ensure effective case management/referral of enrollees on admission.
  • Verify and give approvals to enrollee requests from providers.
  • Maintain records of all approvals given to providers with the relevant details.
  • Conduct timely provider’s activities as stated in the cycle (payment reconciliation, utilization reviews and hospital reassessments).
  • Retrieval, update and record-keeping of all provider credentials and correspondence.
  • Conduct tariff negotiations for provider services.
  • Monitor provider network to ensure quality assurance.
  • Ensure providers have sufficient supply of NHA documentation material (encounter, referral forms etc).
  • Resolve all problems related to medical claims eligibility or benefits
  • Resolve issues before claims payment to avoid re-adjunction
  • Maintain high level of professionalism and competence in every enrollee/provider interaction.
  • Build positive and productive relationships with enrollees.
  • Make frequent client calls and visits to strengthen enrollee relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex enrollee issues and resolutions.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide support in new product development and enhancement activities.
  • Develop open and effective channels of communication with each enrollee that can be employed by other departments as well
  • Work directly with enrollees to effectively manage their needs and preferences
  • Develop and foster growth within existing clientele
  • Frequently check-in with clients to confirm their satisfaction of services provided
  • Exhibit expert knowledge regarding the products and services offered
  • Work according to set standards and operating procedures
  • Ensure effective and prompt enrolment of members
  • Ensure quality assurance of HMO services to enrollees
  • Follow up on approvals to enrollee requests from clients
  • Ensure proper onboarding and induction of new members
  • Build and maintain relationships with clients and key personnel within client’s companies
  • Assist to organize physical health forum and enlightenment program chart and timetable for enrollees.
  • Provide accurate and timely information on benefits and services available to members.
  • Ensure completion of client management cycle effectively.
  • Conduct business reviews to ensure enrollees are satisfied with the service rendered
  • Monitor company performance against service level agreement and flag potential issues
  • Liaise with internal departments to ensure enrollee needs are fulfilled effectively
  • Carry out post-induction survey, client satisfaction survey and reviews
  • Coordinate client-focused internal projects and determine the best utilization of resources to increase customer satisfaction
  • Assist to develop, plan and execute of effective call center operations for NHA
  • Ensure that calls and emails are answered within agreed time scales and in line with the company’s SOP.
  • Recommend process improvements.
  • Meet performance targets for speed, efficiency and quality;
  • Ensuring all relevant communications, records and data are updated and recorded;
  • Maintaining up-to-date knowledge of industry
  • Ensuring that a high level of customer service and support is provided to all internal and external customers
  • Perform any other duty as required by management.

Minimum Education

  • Bachelor of Medicine, Bachelor of Surgery Degree (MBBS, MBChB, BMBCh or MD)
  • Fellowship/membership must be registered with the Medical and Dental Council of Nigeria (MDCN)
  • Current Full Registration with a National Medical Licensing body e.g. Nigerian Medical & Dental Council (MDCN); General Medical Council (GMC), etc.

Experience:

  • Minimum of 10 years’ experience post NYSC
  • Minimum of 5 years cognate experience in relevant and related field

Key Skills and Competencies:

  • Good Leadership and Management experience
  • Experience working in a multicultural environment with diverse patient population would be an advantage
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skill
  • Superior patient/customer service, ethics, and manners
  • Excellent critical thinking, deductive reasoning and decision making skills.
  • Good computer skills
  • Relationship Management

Application Deadline: 5th April, 2019.

  1. Job Title: Talent Director

Location: Lagos

Job Summary

  • World class Chief Talent Development Officer who is ready to work throughout Africa.

Person Specification

  • A leader and influencer with the ability to empower our leadership and grow our talent across the continent.
  • Entrepreneurial in their thought process and be driven to get the job done.
  • Significant related leadership experience.
  • A good level of knowledge and understanding of the African Advertising industry, in its operational and financial aspects, would be a major advantage

Key Skills and Competencies:

  • Strong Leadership and influencing skills.
  • Hardworking and unbeatable positive attitude.
  • Have strong oral and written communication skills.
  • Excellent judgment and decision making.

Minimum Education:

  • A University Degree in Related Field. Relevant Certification is an added advantage.

Experience:

  • 10-15years in the media/advertising industry.
  • Fluent in at least English and Portuguese.

Application Deadline: 28th March, 2019.

  1. Job Title: Production Manager

Location: Lagos
Reports to: Head of Operations

Job Summary

  • Manages all purchasing demand of the company and ensures compliance to local and global contracts. He is in charge of the company’s spends and is responsible for providing procurement support.

Main Responsibilities

  • Oversees the production process and draws up production schedule.
  • Responsible for the development of new and existing product; Ensuring strict compliance with recipe at all times.
  • Responsible for managing food cost, production planning, ensuring recipe and quality compliance in the central kitchen and the outlets
  • Ensure maintains food production records/cost indicators in all Production sites
  • Develops policies and procedures to ensure safety, as well as produce quality products within budget guidelines.
  • Plans and costs menus. Ensure the availability of required raw materials through constant liaison with Supply Chain team (Planning and Distribution) and ensure that the goods and materials are stored from theft, damages and deterioration in order to minimize the total cost of stock holding.
  • Ensure the control of wastages or bad and damage and reduction of cost by strict adherence to recipe standards through proper work methods and good manufacturing practices.
  • Maintain high standards of product quality and hygiene on all the production floors and ensures that only tested and approved raw materials are used for production.
  • Determine staffing levels, training, supervision of employees, administering Human Resources policies. Ensure employee engagement, coaching and retention
  • Meets production and operational targets.
  • Run efficient operations and keep waste within tolerance threshold.
  • Oversee total adherence to policy for all production sites especially the outlets.
  • Ensuring good record keeping and information management at all production sites
  • Menu planning for all production sites
  • Works with other business units to implement the company’s policies and goals.
  • Must be able to handle responsibility and the pressure of meeting deadlines.

Qualifications

  • Bachelor’s degree at an accredited university in Business, Catering, Food Technology or any related course.
  • Computer literate
  • 10-15 years’ experience in relevant field.

Key Skills and Competencies:

  • Work experience in Quick service restaurant or food and beverage industry
  • Strategic thinking and Planning
  • Quality Management, Promoting Process Improvement
  • Forecasting, Developing Budgets, Leadership/management skills, good people skills, technical and IT (ERP) skills
  • Must be able to handle responsibility and the pressure of meeting deadlines.
  • Passionate
  • Ability to work under pressure
  • High initiative quotient.

Application Deadline: 14th March, 2019.

How to Apply

Interested and qualified candidates should send their updated CV to: preye@hamiltonlloydandassociates.com with the title of the role as the subject of the mail.

  1. Job Title: Sales Executive

Locations: Lagos/Port Harcourt-Rivers

Job Summary

  • To generate sales and ensure profitability for the company.

Main Responsibilities

  • Source and tender for quotations
  • Bid and present tenders timely to clients
  • Keep and maintain inquiry/tender files for our clients
  • Maintain records and follow up procurement activities
  • Produce daily/weekly reports of procurement activities
  • Produce monthly spread sheet of assigned WIP files for Management
  • Expedite and produce required updates to clients of outstanding orders
  • Attend weekly meetings to interact with team mates and exchange ideas and share experiences
  • Facilitate delivery and sales call to all the various clients.
  • Carry out any other duties that may be assigned to you from time to time.

Minimum Education

  • A University Degree in Petroleum Engineering or any other related field. Relevant Certification is an added advantage.

Experience:

  • 3-5years in sales in the upstream oil and gas sector.

Key Skills and Competencies:

  • Business Intelligence/Acumen
  • Sales and marketing
  • Client Relationship
  • Technical ability
  • Understanding of Oil & Gas Business
  • Contract Management
  • Data and Information management

Application Deadline: 14th March, 2019.

  1. Job Title: Assistant Manager – Pumps and Compressors

Location: Port Harcourt, Rivers
Reports To: Senior Manager- Pumps & Compressors

Job Summary

  • The Assistant Manager – Pumps & Compressors, assist in the attainment of the company’s growth objectives in the Rotating Equipment Business Unit, coordinating and overseeing all Service Centre and offsite operations.

Job Responsibilities

  • Attaining agreed business targets in the Rotating Equipment Unit
  • Effective management of all Rotating Equipment projects of the company.
  • Assisting the Senior Rotating Equipment Manager in managing core clients
  • Delivering on all assigned projects
  • Assigning engineers to carry out site visits and scoping of projects
  • Review and take responsibility for all documents produced by direct reports
  • Preparation of project estimates and bids
  • Thinking strategically and holistically on all issues.
  • Updatedness of team certifications.
  • Effective RE Projects resourcing.
  • Ensuring customer satisfaction.
  • Diagnosing business strengths and weaknesses from a Rotating Equipment perspective, identifying key issues and developing strategies and plans to grow the business
  • Rotating Equipment operations general management.
  • Ensuring team’ adherence to QHSE standards.
  • Effective company / RE clients’ communication management.
  • Effective risks assessment and management.
  • Rotating Equipment operations effective reporting
  • Effective development and management of junior team members.
  • Managing the performance of junior team members.

Person Specification

  • First degree in Mechanical Engineering.
  • Rotating Equipment Technical certification.
  • Minimum of 7 years hands-on experience as a pumps and compressors engineer.
  • Very conversant with the oil and gas industry (upstream)
  • Must have an eye for details and be meticulous

Required Competencies:

  • Proven hands – on pumps and compressors skills.
  • Great leadership and people management skills.
  • Strategic disposition.
  • Sound project management skill.
  • Sound QHSE practise skills.
  • Passionate about providing a great customer service
  • Passion for meeting targets and delivering promises.
  • Troubleshooting abilities.
  • Good documentation skills.
  • Good interpersonal skills.
  • Sound computer skills
  • Oral and written communication skills.

Application Deadline: 30th March, 2019.

  1. Job Title: Technical Authority

Location: Port Harcourt, Rivers

Job Summary

  • The Technical Authority will be responsible for accessing, evaluating, on boarding and training technicians.

Responsibilities/Competencies

  • Capable of assessing the level of knowledge of electricians
  • Demonstrated self-starter and ability to manage self
  • Demonstrated ability to work in a dynamic environment
  • Should have network of technicians especially electricians
  • Flexible and passionate

Minimum Qualifications and Experience

  • Bachelor’s Degree in Electrical/Electronic and IT competent, very important.
  • Minimum Five (5) years Sales/Commercial experience showing increasing levels of responsibility with a focus on operations in a fast paced and entrepreneurial environment.

Application Deadline: 18th March, 2019.

  1. Job Title: Business Development Manager

Location: Lagos
Reports to: The CEO

Main Responsibilities

  • Responsible for seeking out and developing new business, with a consultative approach to selling.
  • Generating leads and efficiently keeping in regular contact with existing prospects.
  • Presenting to senior decision makers within agencies and media owners (NBD’s, MD’s and CEO’s).
  • Understanding and keeping up-to-date with constant developments in the communications industry and agency market.
  • Identifying areas for expansion and development.
  • Developing a targeted long-term new business strategy to also encompass regional and international agencies/media owners and foster growth in these key areas for the future.
  • Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue and market performance.
  • Delivering against these targets to ensure revenue expectations are met.
  • Working closely with the marketing department to develop bespoke campaigns to relevant prospects.
  • Inputting into sales and marketing collateral – how the business positions itself for various audiences.
  • Maximising networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts

Job Requirements
Minimum Education:

  • A University degree in related field. Relevant certification is an added advantage.

Experience:

  • Minimum 2/3 years’ experience within Business Development/New Business or Account Management role (face-to-face experience imperative; experience within the media, marketing and communications world preferred).

Key Skills and Competencies:

  • Excellent Communication Skills
  • Business acumen, and attention to details.
  • Hardworking and unbeatable positive attitude.
  • Efficient time-management.

Person Specification:

  • Self-starter who is target-driven and motivated – must be comfortable in a target oriented environment.
  • Excellent communication and presentation skills (telephone, written and face-to-face). Consultative sales skills: our audience is made up of agencies/media owners and requires a balance of soft sell approach and hard sell closure.
  • Excellent time management, an individual who thrives on working autonomously. Experience working in a marketing / agency/ media environment and understanding of (and passion for) the industry.
  • The ideal candidate will be determined, outgoing, positive, articulate and diplomatic.

Application Deadline: 22nd March, 2019.

  1. Job Title: Sales Manager

Location: Lagos/PortHarcourt
Reports to: The General Manager, Operations

Main Responsibilities

  • Designing and implementing strategic sales target
  • Achieving sales growth and company sales objectives
  • Driving sales and managing/expanding customer base
  • Building and maintaining strong relationships with customers
  • Driving and managing the sales team
  • Identifying opportunities for market expansion
  • Identifying gaps and customer needs related to product

Person Specification

  • Prior work experience showing successful trend of meeting sales objectives
  • Experience in sales and relationship management
  • Experience in MEP products, especially electrical.
  • Strong business acumen, interpersonal skills and people management skills
  • Demonstrated self-starter and ability to work in a dynamic environment with increasing levels of responsibility
  • Demonstrated ability to manage and drive team members to achieve set sales target/objectives
  • Flexible and passionate
  • Proficient use of MS Office (Word, Excel, PowerPoint.

Minimum Education:

  • A University Degree in Related Field. Relevant Certification is an added advantage.

Experience:

  • Minimum 5 years in Sales.

Application Deadline: 11th March, 2019

  1. Job Title: Cashier (Front Desk)

Location: Lagos/PortHarcourt, Rivers
Reports to: Accountant/ Finance Manager

Job Summary

  • The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees.

Main Responsibilities

  • Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
  • Scanning merchandise/products and accepting various forms of payments (e.g., cash, cheque, credit card, etc.)
  • Accurate and rapid processing of customer purchases (and bulk orders) in a courteous and friendly manner
  • Collecting payments and bagging purchases for customers
  • Keeping reports of transactions
  • Reconciling daily transactions with Accountant/Finance Manager

Minimum Education

  • A University Degree in Related Field. Relevant Certification is an added advantage.

Person Specification:

  • Basic math and computer skills required
  • Customer service or Cashier experience preferred
  • Ability to handle transactions accurately and responsibly.
  • High level of energy with strong customer service skills
  • Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment
  • Attention to detail and ability to provide excellent service
  • Helpful and courteous approach to resolving complaints
  • Charismatic and happy disposition to working
  • Ability to multitask and withstand multiple requests from customers
  • Strong interpersonal skills, flexible, and passionate.

Application Deadline: 11th March, 2019.

How to Apply

Interested and qualified candidates should send their updated CV to: preye@hamiltonlloydandassociates.com with the Title of the role as the subject of the mail.

  1. Job Title: Sales Associate

Location: Lagos
Reports to: The Sales Manager

Job Summary

  • Generating sales leads.

Main Responsibilities

  • Driving sales and ensuring a smooth sales process
  • Achieving set sales target and company sales objectives
  • Finding new sales leads especially in B2B (Business to Business) sector
  • Building and maintaining strong relationships with customers
  • Identifying gaps and customer needs related to product
  • Introducing promotions and opportunities to customers
  • Cross-selling products to increase purchase amounts

Person Specification

  • Prior work experience in MEP products, especially electrical
  • Experience in sales and relationship management or customer care
  • Strong business acumen, interpersonal skills and people management skills
  • Demonstrated self-starter and ability to work in a dynamic environment with increasing levels of responsibility
  • Demonstrated ability to manage and drive team members to achieve set sales target/objectives
  • Flexible and passionate
  • Proficient use of MS Office (Word, Excel, PowerPoint)

Minimum Education

  • A University Degree in Business Administration or related field. Relevant Certification is an added advantage.

Experience:

  • 3-5 years growth history in Sales.

Application Deadline: 11th March, 2019.

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