IEC Villa Resort General Manager/Hotel Manager

IEC Villa Resort located at Abuja is  recruiting members to fill the post of a General Manager/Hotel Manager, applicant must have a degree in hotel management of its related field, with a range of 5-10 years experience in hotel management.

 IEC Villa Resort

General Manager / Hotel Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 – 10 years
  • LocationAbuja
  • Job FieldAdministration / Secretarial   Hospitality / Hotel / Restaurant

Reports to: Managing Director / Area General Manager / Owner

Position Summary

  • The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
  • He / She should be able to; Provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders.
  • Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.

Duties and Responsibilities

  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Draw up plans and budget (revenues, costs, etc.) for the owners.
  • Act as a final decision maker in hiring a key staffs.
  • Overseeing and managing all departments and working closely with department heads on a daily basis.
  • Respond to audits to ensure continual improvement is achieved.
  • Prepare monthly report and submit to the the Managing Director

Education and Experience

  • A minimum of university degree in Hotel Management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.
  • At least 5 to 10 years experience in the hospitality industry

Method of Application

Interested and qualified candidates should send their CV/Cover Letters to: [email protected] using the “Job title” as subject of the email.

Click here to check your NEW JAMB Result now! AD: Click here to Read Latest School News, Jobs, Scholarships
Click here to see the latest Job Vacancies in Nigeria.

Leave a Reply