Royal Touch Integrated ResourcesLimited Recruitment

Filed in Jobs by on March 18, 2019 0 Comments

Royal Touch Integrated Resources Limited is looking for the services of a qualified candidate to fill the position below:

  1. Job Title: Customer Service Officer

Location: Lagos

Job Description

  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Build sustainable relationships of trust through open and interactive communication
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Identify and asses customer needs to achieve satisfaction
  • Handling and resolving product or services complaint from customers by determining cause of the problem and resolving the best way possible
  • Makes recommendations to management to improve customer experience

Requirements

  • Must have 2 years of experience in customer service
  • HND or B.Sc. /post NYSC certificate
  • Must have basic knowledge of computer
  • Must have excellent communication skills.
  1. Job Title: Quality Control Officer

Location: Lagos

Job Description

  • Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials
  • Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
  • Approve all finished products by confirming specifications and conducting required tests
  • Return products for re-work if needed and complete documentation to confirm re-work
  • Document and update inspection results by completing reports and logs
  • Keep measurement equipment operating by following operating instructions and calling for repairs.
  • Maintain safe work environment by following standards and procedures and complying with legal regulations
  • Work with the training department to mentor junior employees
  • Update job knowledge by engaging in educational opportunities, reading technical publications, attending seminars
  • Accomplish organization mission by completing related results as needed

Requirements

  • degree
  • 3 years in a leadership or managerial position
  • Work authorization security clearance
  • Excellent computer skills
  • Strong communication skills, having the ability to interpret and teach methodologies
  • Understanding of manufacturing methods and procedures
  1. Job Title: Human Resources Manager

Location: Lagos

Job Description

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains human resource staff by recruiting, selecting, orienting, and training employees.
  • Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed.

Requirements

  • A Bachelor’s degree or Master’s in Human Resources Management
  • Need up to 3 years of experience
  • Adequately informed as regards the laws of hiring
  1. Job Title: Storekeeper

Location: Lagos

Duties and Responsibilities

  • Maintain receipts, records, and withdrawals of the stockroom
  • Receive, unload, and shelve supplies
  • Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
  • Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
  • Rotate stock and coordinate the disposal of surpluses
  • Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
  • Coordinate the handling of freight, the movement of equipment, and necessary minor repairs

Requirements and Qualifications

  • Knowledge of proper bookkeeping and inventory management
  • Familiarity with standard concepts and best practices in a stockroom or warehouse environment
  • Analytical mind with ability to make accurate mathematical computations
  • Excellent written and verbal communication skills
  • Competencies in data entry, analysis, and management
  • Keen attention to detail and ability to effectively manage time
  • Ability to safely and legally operate a forklift
  • Skills to operate common office equipment
  • Minimum of a high school diploma or equivalent
  • 2+ years of experience in storekeeping, inventory control, or recordkeeping
  • Valid driver’s license and willingness to acquire and maintain forklift certification
  • Physical ability to frequently lift and carry materials weighing up to 25 pounds, and occasionally up to 50 lbs
  1. Job Title: Chef

Location: Lagos

Job Responsibilities

  • Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
  • Study each recipe and gather all necessary ingredients
  • Cook food in a timely manner
  • Delegate tasks to kitchen staff
  • Inform wait staff about daily specials
  • Ensure appealing plate presentation
  • Supervise Cooks and assist as needed
  • Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
  • Monitor food stock and place orders
  • Check freshness of food and discard out-of-date items
  • Experiment with recipes and suggest new ingredients
  • Ensure compliance with all health and safety regulations within the kitchen area

Requirements

  • Proven work experience as a Chef or Cook.
  • Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
  • Advanced knowledge of culinary, baking and pastry techniques
  • Leadership skills
  • Ability to remain calm and undertake various tasks
  • Excellent time management abilities
  • Up-to-date knowledge of cooking techniques and recipes
  • Familiarity with sanitation regulations
  • Culinary school diploma preferred

Deadline: 20th April, 2019.

How to Apply
Interested and qualified candidates should send their CV to: royaltouchintegrated@gmail.com using the position applied for as the subject

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